Frequently asked questions
Useful information to help you prepare before renting a car.
Call our team to discuss your destination and travel needs. We can help explain the next steps and the information you may need. Any reservation is subject to confirmation by the rental provider.
Most rental companies require a valid driver's license and a major payment card in the primary driver's name. International visitors may need an International Driving Permit along with their home-country license, and additional identification may be requested.
The minimum age is commonly 21 in many U.S. locations, but it varies by provider, state and vehicle category. Drivers under 25 may be charged a young-driver surcharge.
Rental providers have specific insurance and protection requirements. Review included coverage, liability, deductibles and optional protection products with the provider before confirming.
Changes and cancellations depend on the rental provider and the rate selected. Fees or deadlines may apply. Refer to your confirmation and the provider's policy.
Late returns may result in extra hourly or daily charges. Contact the rental location promptly if your return time changes.
Many providers allow pickup and return in different cities, but availability and one-way fees vary by route and provider.
Some rental rates include unlimited mileage, while others have daily or total mileage caps. Check the rental terms before driving.
Additional drivers may be permitted if they meet the provider's age and license requirements. A fee may apply, and each driver should be listed in the agreement.
Depending on the location, providers may offer economy and compact cars, sedans, SUVs, crossovers, premium vehicles, minivans and passenger vans.
Contact emergency services if anyone is injured or in immediate danger, then notify the rental provider using the emergency contact details in your agreement. Follow the provider's reporting instructions.
Roadside assistance varies by provider and rental agreement. Confirm what is included, the contact number and whether enhanced assistance is available.
Fuel is generally separate unless the selected rate explicitly says otherwise. Check the fuel policy and return the vehicle at the agreed fuel level.
Additional taxes, airport charges, location fees, deposits, optional extras and provider surcharges may apply. Review the full price breakdown and rental terms before confirming.
Call our team using the Call Now links on this website. The final business phone number will be published once confirmed.